Welcome
Hi! I'm Jacqueline Kincannon and I’m glad you’re here. At Heartland Counseling, my goal is to offer a steady, compassionate space where you don’t have to carry everything alone. I am an LPC‑Associate under the supervision of April West, LPC‑S, and I’m committed to supporting you with care, respect, and collaboration.
About Heartland Counseling PLLC
You deserve a space where you don’t have to hold everything together. At Heartland Counseling, I offer a calm, steady environment where you can slow down, breathe, and explore what’s been weighing on you. My approach is collaborative and deeply client‑centered — you bring your lived experience, and I bring clinical support, curiosity, and compassion.
I work with teens, adults, Veterans and their families, individuals in recovery, and anyone navigating trauma, anxiety, depression, or major life transitions. I understand how overwhelming it can feel to start therapy, especially if you’ve spent years surviving on your own. You don’t have to do that here.
Together, we’ll build practical skills, explore patterns with gentleness, and create space for healing that feels safe, steady, and at your pace. My goal is to help you reconnect with your strengths, your story, and the parts of yourself that deserve care.
If you’re ready to begin — or even if you’re just curious — I’m here to walk with you.
About Heartland Counseling PLLC
Our Philosophy
Our Philosophy
Our Philosophy
At Heartland Counseling PLLC, I believe that everyone has the ability to lead a happy and fulfilling life. Our philosophy is rooted in the belief that mental and emotional well-being are integral to overall health, and that therapy can be a powerful tool for achieving this balance.
Our Services
Our Philosophy
Our Philosophy
I offer a variety of counseling services to meet the unique needs of our clients, including individual therapy, couples counseling, and group therapy. I work with ages 16 and up, providing support tailored to each person’s stage of life. We also offer specialized services for concerns such as addiction, anxiety, depression, life transitions, trauma, and grief and loss.
Our Approach
Our Philosophy
Our Approach
I use a client-centered approach, working collaboratively with our clients to identify their goals and develop a customized treatment plan. I also place a strong emphasis on building a trusting and supportive therapeutic relationship. o support meaningful change, I integrate evidence‑based modalities including Cognitive Behavioral Therapy (CBT), Cognitive Processing Therapy (CPT), and Dialectical Behavior Therapy (DBT).
Contact Us
Policies and Disclosures
Client Records Requests & Consumer Information (HB 4224)
In accordance with Texas House Bill 4224 and all applicable Texas laws, Heartland Counseling PLLC is committed to transparency, client rights, and timely access to counseling records.
Clients may request copies of their counseling records by submitting a written request via email to:
📧 admin@heartlandcounselingpllc.net
Please include:
- Client’s full name
- Date of birth
- Type of records requested
- Preferred method of delivery (secure electronic or paper, if applicable)
Records will be provided within the time frame required by Texas law (generally within 15 business days of receiving a valid written request, unless an extension is permitted). Reasonable fees may apply as allowed by statute.
Clients may verify licensure status or file a complaint with the Texas licensing board.
🌐 Website: https://bhec.texas.gov Select “Professional Counselors” for licensing and complaint information.
The Texas State Board of Examiners of Professional Counselors, under BHEC, regulates the practice of Licensed Professional Counselors (LPCs) and LPC‑Associates in Texas.
Clients may also contact the Texas Attorney General’s Consumer Protection Division:
🌐 Website: https://www.texasattorneygeneral.gov/consumer-protection
📞 Phone: 1‑800‑621‑0508
Our Commitment
Heartland Counseling PLLC values:
- Client rights
- Ethical and trauma‑informed practice
- Transparency
- Compliance with all Texas laws and professional standards
If you have questions about this process, please contact us directly at:
📧 admin@heartlandcounselingpllc.net
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